Bain & Company, Inc.

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Manager, Global Talent Management

at Bain & Company, Inc.

Posted: 8/31/2019
Job Reference #: 3735

Job Description

  • Job LocationUS-MA-Boston
    Job ID
    Posted Date
    Human Resources
    Regular Full-Time
    Location : Location

    The Manager, Global Talent Management manages HR programs and activities for employees across the globe from the Finance and Operations groups, acting as an advisor to the Global Services Heads, managers/supervisors and individual employees. In this capacity, s/he will collaborate regularly with local HR teams to ensure proper HR management of Global Services (GS) team members in their offices. In addition, s/he will collaborate and coordinate with other members of the Global Services HR team and broader Talent Leadership team.


    Act as advisor and business partner to GS management for core functions within the organization• Provide guidance and support in the areas of staff management and development, performance management, operating models, risk management/legal compliance, employee relations and HR policy interpretation
    • Lead key HR processes, including compensation, promotions, and performance appraisal
    • Act as resource/ombudsman for employees to support Global Services and Firm human capital objectives
    • Identify and propose changes to policy and/or processes to better serve employee populations and meet the needs of the business

    Effectively manage a wide range of employee risk situations
    • Actively keep abreast of existing/changing employment laws; work with worldwide HR Managers and the Employment Risk Management team to ensure that GS related policies and practices are in concert with local employment law
    • Working with in-house counsel, educate/advise management as necessary and take leadership role in investigations and resulting decision-making

    Collaborate effectively with the Global Services Talent Acquisition and Internal Recruiting functions to attract and recruit top talent • Work with hiring managers to understand and define key needs; ensure effective collaboration between the hiring managers and recruiting functions
    • Be an expert resource for candidates (and others) in the hiring process, particularly for compensation/policy questions associated with internal moves
    • Ensure that processes are designed to efficiently and flawlessly capture all new hires and moves, allowing for accurate/seamless coordination
    • Provide guidance/support to coordinator in navigating tricky situations

    Assume leadership for projects, processes and enhancements within the Global Services HR team
    • Act as a peer leader to ensure successful deployment of key process and projects led by Global Services HR
    • Maintain a continuous improvement mindset and strong orientation toward collaboration; particular focus on scalability while maintaining high customer service levels is critical

    Manage and develop an HR generalist to provide high quality output and service
    • Provide ongoing direction, feedback and coaching to an HR Generalist to ensure high quality processes and results for the GS HR team
    • Work effectively with a shared HR Coordinator responsible for effectively and accurately capturing and tracking employee moves, developing memos and other processes (including strong coordination and communication with local offices)


    • Bachelor’s degree or an equivalent combination of education, training and experience
    • Minimum of 8-10 years of related HR experience, preferably in a professional services environment; experience must include a strong background/expertise as an HR generalist and demonstrated success as an HR advisor to management; experience will also likely include experience managing HR staff in a high standards environment
    • High level of discretion – ability to deal with highly confidential information appropriately
    • Strong communication (written and verbal), interpersonal and problem solving skills; ability to effectively address tricky situations and have difficult conversations
    • Strong customer focus
    • Strong orientation toward collaboration and teaming
    • Willingness to participate in calls across time zones as needed
    • Self starter with strong organization skills/detail orientation - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment